Galen Support and Self-Help

 

Portal and Email Support

Hours: M-F 8:30am – 4:30pm

Cincinnati:

(513) 475-3643
oh-helpdesk@galencollege.edu

Online:

(502) 410-6209
ky-helpdesk@galencollege.edu

Louisville:

(502) 410-6209
ky-helpdesk@galencollege.edu

San Antonio:

(210) 249-2483
tx-helpdesk@galencollege.edu

Tampa Bay:

(727) 258-6341
fl-helpdesk@galencollege.edu

 

Canvas Support

24/7 Technical Support

(855) 680-0125

Open Support Ticket
Live Chat
Email support

System Checker

Galen Self-Help (students)

myGalen Portal

Student Portal Demo

There are two different types of login access: One is for the faculty and staff; the other is for the student. Make sure you are logging into the correct portal.

If you forgot your password, please click on the “Forgot your password?” link on the main login page. Enter your username and e-mail address and click submit. Your username and a new password will be sent to the main email address we have on file for you.
 

Office 365 E-mail
 
Outlook Web Access Login Page
Student Email First Time Login Instructions 
Student Email Password Reset Instructions
How to Forward Student E-mail 

E-mail on Smartphones


Add Email to iOS Devices  
Add Email to Android Devices 
 
Whitelisting

If you forward your Galen e-mail to a personal address, you may find e-mail from Galen College in the spam or junk folder. Whitelisting is a solution that tells your email program (Gmail, Yahoo, etc.) that mail from galencollege.edu is not spam. To do this you need to add the Galen College sender’s email address to a “whitelist”.

How to Whitelist Galen College in your personal e-mail.

Microsoft OneDrive

OneDrive is your personal file storage in the cloud. It offers a 15GB free virtual hard drive. Create, edit, share and access your files from anywhere with a PC, Mac or Mobile device.

Note that Galen cannot administer this account. As a result, we cannot reset your OneDrive account password. To reset your OneDrive account password, please go here: https://account.live.com/ResetPassword.aspx

OneDrive at School Website


RAVE Alert System

Galen uses the Rave Alert system as an effective communication to instantly notify you of real-time situations as they are developing. Administrators will send notifications through text messages or e-mails to alert you of sudden changes due to weather conditions or other emergencies.

Access RAVE Alerts


Discounts and Benefits

Apple Store for Education Discounts
Dell Member Purchase Program